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Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
JoJo Makes Scents Return and Refund Policy
Terms of Return:
- You may return items within 30 days of purchase.
State of Return:
- Products must be returned in their original, unused, and unopened condition.
Reason for Return:
- Returns are accepted for damaged, defective, or incorrect products.
Process for Return:
1. To initiate a return, please contact our customer service team at contact@jojomakesscents.com with your order number and reason for return.
2. Our team will provide you with a Return Authorization Number (RAN) and instructions on how to send your item(s) back.
3. Please include the RAN in your return package.
Process of Refund:
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days.
- Refunds will be issued to the original method of payment.
Contact Details:
- For any questions or concerns regarding returns and refunds, please contact us at conact@jojomakesscents.com.
Note:
- Shipping costs for returns are the responsibility of the customer, except in cases where the product was damaged, defective, or incorrect.
We appreciate your business and strive to ensure your complete satisfaction with our products. Thank you for choosing JoJo Makes Scents!
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